At LIVOLO, all of the pieces are in place for a successful future. This starts with a complete line of innovative, affordable home automation products that are transforming the industry. Every LIVOLO product from touch screen home controllers to wireless switches for lighting control are easy to install in new or existing homes, easy to use, and surprisingly affordable.
These remarkable products and the people who sell and install them are fully supported by a mature service, support, and training network. As a result, LIVOLO dealers and installers have instant access to all the resources, tools, and information they need to design the ideal solution for any situation and budget, install that solution effectively, and provide outstanding ongoing service and support for their customers.
Smart, innovative products are a critical part of LIVOLO a formula for success. But effective quality control, training and support programs are equally important. These programs ensure that every LIVOLO product meets the highest standards and every dealer and installer is fully capable of turning great technology into the best possible home automation solutions.
Superior quality
At LIVOLO, quality is a company-wide obsession. It starts with a team of experienced scientists and engineers who have years of design and quality control experience at some of the world most reputable electronics companies. These qualified experts use meticulous ISO 9000-compatible design and engineering processes and rigorous testing procedures to eliminate weak links and develop products that are uniquely durable and easy to use. As a result, LIVOLO products always meet the highest standards of quality from the day they ship.
After LIVOLO products enter the market, our support technicians, dealers, and employees continue to aggressively collect and report feedback and suggestions to improve performance and add new features in response to customer feedback. This minimizes returns, eliminates frustration, and creates satisfied, lifetime customers.
Responsive customer support
At LIVOLO, we are completely committed to providing our dealers and installers with a complete range of world-class customer support options. Technicians working at a state-of-the-art customer support call center are always available during business hours to address questions and resolve problems. For LIVOLO gold and platinum resellers, priority phone support is available 24/7. And for an additional fee, LIVOLO even offers on-site support for large installations or complex issues.
LIVOLO also provides valuable online support resources, including e-mail support, a searchable online knowledgebase, and access to white papers, solution briefs, product literature, and other resources.
Together, these support programs and resources ensure that dealers and installers can solve problems quickly and offer their customers a higher level of service.
Effective Training
LIVOLO’s training and certification programs are designed to do much more than simply pass on technical knowledge. This includes providing LIVOLO dealers with all the information and expertise they need sell LIVOLO products successfully, develop their home automation businesses, and offer the best possible home automation solutions.
LIVOLO offers two training options classroom training and certification at our corporate training facility and specialized on-site technical training conducted by qualified regional trainers.
The first option provides intensive academic and hands-on learning in a traditional classroom environment. Attendees have the opportunity to learn from experienced trainers with real-world home automation experience and interact with LIVOLO products in realistic settings. Courses include system design and technical courses that give dealers and installers all the information they need to turn LIVOLO products into successful home automation solutions. After completing the appropriate coursework, attendees receive their Master Integrator certification from LIVOLO. This proves that dealers and installers have the skills and expertise to work successfully with LIVOLO products.
Qualified LIVOLO regional trainers are also available to visit dealers, teach them how to sell, install, and support LIVOLO products. Our regional trainers are even available to help plan and participate in open houses and other sales events.
LIVOLO is ready to transform the home automation business by opening the market to millions of new customers. Our training and certification programs provide dealers with everything they need to do that.
To become a part of this exciting revolution in home automation complete and fax back a dealer application and credit applicaiton.